NEW YORK – March 7, 2018 – Ugam, a global leader in data and analytics, today announced its partnership with Qualtrics, a leader in research and experience management. Ugam is now part of the Qualtrics Partner Network (QPN), a consortium of worldwide organizations offering programs and solutions that accelerate digital transformation based on the first-of-its-kind Qualtrics Experience Management (XM) PlatformTM.
As a member of the QPN, Ugam expands its innovative suite of data, analytics and market research solutions and services, seamlessly integrating with the cutting-edge Qualtrics Experience Management Platform and providing retailers and manufacturers an end-to-end solution to design, execute, generate and operationalize their customer experience programs. Accordingly, Ugam will empower their customers with data and analytics to optimize their experience management strategies and drive business impact.
“Ugam is proud to be one of the first members of the Qualtrics Partner Network as we sharpen our focus on accelerating our clients’ digital transformation initiatives,” said Sunil Mirani, Ugam co-founder and CEO. “Combining Ugam’s data and analytics solutions with Qualtrics’ Experience Management Platform will further provide our customers with the competitive advantage needed for improved customer experience and overall business performance.”
Together, Ugam and Qualtrics will provide industry leadership, as well as ongoing platform innovation to help clients reduce their company’s experience gap and give them a competitive edge in the market. Ugam’s customized industry solutions will help the enterprise operationalize data and insights generated by Qualtrics to help make better data-driven business decisions. The robust programs and engagement model that are centered around customer outcomes will help ensure client success.
"Ugam's business consulting capabilities and holistic understanding of the Qualtrics platform align with our mission to provide cohesive experience management solutions to our customers and drive impact," said John Torrey, chief corporate development officer, Qualtrics. “Ugam's survey research heritage, focus on the retail and manufacturing industries, advanced analytics capabilities and technological expertise, coupled with Qualtrics' industry-leading Experience Management Platform will help organizations across the globe accelerate their digital transformation. We are delighted to have Ugam as our partner in the newly launched Qualtrics Partner Network."
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Ugam is a global leader in data and analytics that helps retailers, brands and market research firms transform big data into valuable insights. The company’s unique managed services offering combines a proprietary big data technology platform with deep domain knowledge and analytics expertise to empower clients to make decisions that improve their business. For retailers, online marketplaces and brands, Ugam supports better merchandising, marketing and channel management decisions through the use of analytics. For market research firms and insight-based consultancies, Ugam offers a portfolio of solutions, including end-to-end research operations, technology transitioning support, and data warehousing, visualization and reporting that enables them to better serve their clients. Five of the top 10 U.S. retailers, four of the leading Australian retailers, many of the world’s largest brands and online marketplaces, and 13 of the top 25 market research firms work with Ugam because of its ability to deliver high-quality insights with unmatched customer experience. Visit us at ugamsolutions.com, follow us on Twitter @ugam, and visit our LinkedIn page.
Qualtrics is a single system of record for all experience data, also called X-data™, allowing organizations to manage the four core experiences of business—customer, product, employee and brand experiences—on one platform. Over 8,500 enterprises worldwide, including more than 75 percent of the Fortune 100 and 99 of the top 100 U.S. business schools, rely on Qualtrics. To learn more, and for a free account, please visit www.qualtrics.com
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