In the News

And the winner of the latest Amazon-Best Buy deal is… - April 18, 2018

Read this article to find out the various viewpoints on who will benefit most from this deal. Though, one outcome is certain – acceleration of voice-based interactions in US retail. >>>

Apparel retailers invest in online experience, customer satisfaction - April 2, 2018

Retailers are delivering innovative customer service experiences online. Read this article to learn why investing in customer experience is a winning proposition for both, retailers and customers. >>>

Time to lighten that technology tool belt? - February 28, 2018

Jitesh Marlecha outlines ways to evaluate your current data-gathering and analysis systems and how to transition to new ones. >>>

The 6-Step Process to Consolidating Research Technologies - February 28, 2018

Here’s a short guide on what organizations should be looking at as they evaluate their survey technology stack and implement system consolidation. >>>

Amazon launches FBA logistics service in Australia - February 27, 2018

Eli Greenblat, Senior Business Reporter, The Australian, carries Mihir Kittur’s opinion, in his article explaining the new service. >>>

Amazon puts launch into second gear; will store and ship for sellers - February 27, 2018

Patrick Hatch's article in Sydney Morning Herald covers the launch of FBA in Australia and includes data points from our assortment research report. (Also appeared in: The Age, Brisbane Times, The Canberra Times, WA Today) >>>

Does The 5.5% Holiday Sales Increase Signal A 2018 Retail Rebound? - January 28, 2018

According to the National Retail Federation, 2017 ended on a high note with $691.6 billion in holiday sales. Read Mihir’s thoughts in Retail Touch Points, on what tricks did retailers smartly implement to do well, during the 2017 holiday season. >>>

56% Of Men More Likely To Purchase Clothing From Amazon - January 18, 2018

There’s a lot of discussion on the possible acquisition of Target / Nordstrom by Amazon. Find out what does our analysis say. >>>

Data Feed: December 21, 2017 - December 21, 2017

Emarketer featured our holiday voice shopping analysis on voice deals offered via Amazon and Google. Read more. >>>

Apple HomePod likely a no-show at CES, but it could win anyway - December 20, 2017

This holiday season there was a tug of war between Alexa and Google Home Mini. Does Apple’s Home Pod have any chance to compete? Learn more here >>>