When you work with Ugam Solutions, you don’t just work with a vendor; you work with a partner - one who understands your business, is flexible and responsive to your needs, understands how off-shoring works, and adds value to your offshoring initiatives. In short, when you partner with Ugam, you are not just getting a job done; you are also getting peace of mind.
The Ugam Solutions advantage is built on –
Our Research Domain Expertise
Our management team and our key senior employees have significant depth of Market Research experience, garnered from domestic and international MR agencies, advertising agencies, and from handling key marketing functions of enterprise clients. We have expertise across multiple MR platforms and this, when combined with our use of customized tools, macros and utilities, brings tremendous “value adds” to our clients.
Our domain expertise is a result of our FOCUS on the Research and Analytics domain. This facet is reflected in everything we do – right from recruiting the right people and giving them specialized training, to the production processes we have put in place, down to the QA methodology we deploy, all of which result in our being able to delight our customers.
Our Leadership Position
Ugam Solutions is India’s largest third party provider of Market Research Outsourcing services and many of our clients are top names in the industry. Our position of leadership helps us to provide our clients with top-of-the-line, end-to-end services across the survey research value chain, thereby enabling us to build strong, longstanding relationships with them.
Our Founders and our Management team
With diverse skill sets ranging from Market Research, Consulting, Financial Services to International Business, our founder members and our management team set the tone for global leadership. They bring to the company, the necessary financial and managerial commitment required for Ugam’s growth and long term stability. Amongst a host of other business functions, the senior management at Ugam Solutions is also at the forefront of building and maintaining client relationships. This practice of senior management attention to client servicing is one of the key factors responsible for Ugam’s enduring affiliations with customers.
Our Proven Track Record of Quality Services
Ugam is recognized as a pioneer in Market research Outsourcing and is known for the quality of its services and delivery. At Ugam Solutions we have a long history of positive client feedback and we are recognized as sensitive, flexible, and proactive vis-à-vis our customers’ needs. We have fronted several large and challenging ramp-ups across services, geographies, and time zones, without faltering on excellence. We have a proven track record of scalability and we have persistently demonstrated significant growth, continuity, and commitment to our clients.
The Ugam Culture
At Ugam Solutions, we promote a company culture that is performance driven and result oriented, with the accent on “Execution.” Ingrained in all our employees is a process and metrics driven approach which serves as a strong foundation for future scalability. Within the company, we endorse an ethos of growth, respect, and opportunity for each individual. With our customers, we display a strong sense of ownership of their projects. This partnership approach with clients helps us build strong relationships based on trust, integrity, and mutual success.
|